Support

Contact

Email support@captionpolish.app with the video platform, approximate time, app version, and whether the issue is extraction, AI polish, export, or purchase related.

Purchase help

Use Restore Purchase in the app paywall first. If access is still missing, contact support with your App Store purchase context. Do not send private account passwords.

Content support

The app supports public links with available captions. It cannot unlock private, paid, DRM-protected, or login-only content.